Frequently asked questions
How long will it take my package to ship?
The average shipping time is 3-5 business days. EightTwenty91, LLC is not responsible for lost packages due to incorrect shipping information. Shipping and handling is non-refundable.
If I am dissatisfied with my merchandise can it be returned?
We hope that you enjoy your product(s), however if that is not so we want to be sure that you are satisfied. We do not offer refunds, however you are more than welcome to exchanges. Merchandise can be exchanged within 35 days of purchase date in the same condition as which it was received. Clothing must be returned with all tags attached. All accessories and swimwear are final sale. All itmes that are purchased during a sale are final sale.
How can I contact an associate for further questions?
We are here to help! Do not hesitate to contact us! Please refer to our "Contact Us" page for information. An associate will respond within receipt of inquiry and/or next business day. We are available 8am-5pm EST Monday-Friday! For a quicker response, please contact us via Instagram in our Direct Messages @eighttwenty91.
When I make a purchase, will my information be secure?
Yes, EightTwenty91, LLC is hosted by Paypal.com. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Paypal's data storage, databases, and the general Paypal application. They store your data on a secure server behind a firewall. If you have purchased from our site, we will not disclose any personal information to any third party companies including but not limited to marketing companies and services.
If I subscribe, so I have the ability to unsubscribe?
If you do not wish to continue to recieve promotional emails, you have the freedom to opt-out by clicking on the unsubscribe button at the bottom of any email.